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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shari Quick

February 20, 2026

5  out of  5
rating by Shari Quick
"Claudia is always so professional and helpful. I’ve been working with her for years."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Eddie Sandoval’s Team! We deeply appreciate your kind words here in Santa Rosa . "
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pedro perez

February 18, 2026

5  out of  5
rating by pedro perez
"State Farm is the best insurance company to my knowledge in Northern California That staff at the State Farm give you comfort they get the insurance you can rely on just just how much you wanna pay for and they got you State Farm employees are friendly and they are here to serve you"
We responded:
"Thank you for your kind review of State Farm Agent Eddie Sandoval’s Team. We appreciate it! Thank you for the amazing review, pedro! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Matthew Lopez

February 14, 2026

5  out of  5
rating by Matthew Lopez
"Always friendly."
We responded:
"Thank you so much for the 5-star rating, Matthew! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Joanne W.

February 13, 2026

5  out of  5
rating by Joanne W.
"Christina at Stare Farm (at agent Eddie Sandoval) was very helpful today, and as always, friendly, knowledgeable and takes care of my needs."
We responded:
"Thank you for the fantastic review, Joanne! We are always here to help with your insurance needs here in Santa Rosa . "
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Dennis Allison

February 11, 2026

5  out of  5
rating by Dennis Allison
"Claudia provided a summary of my automobile insurance coverage requested by the school to qualify us to transport kids on school trips. Fast efficient support."
We responded:
"Thanks so much for the fantastic rating, Dennis! We are so glad you had a positive experience with us here on State Farm Agent Eddie Sandoval’s Team. If there is anything we can do for you in the future, just give us a shout! "
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David Landaverde

February 10, 2026

5  out of  5
rating by David Landaverde
"Especialmente agradecido con la persona que me atendio. Muy amable y professional en su trabajo"
We responded:
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Mauricio Aguilar

February 3, 2026

5  out of  5
rating by Mauricio Aguilar
"Excelente persona muy amable y muy claro todo me explicó"
We responded:
"¡Muchas gracias Mauricio por tu reseña! Nos alegra saber que tuviste una buena experiencia y que la información fue clara y útil. Siempre estamos aquí para ayudar. ¡Esperamos verte de nuevo pronto! "
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Kathi Miller

February 2, 2026

5  out of  5
rating by Kathi Miller
"Christina was very helpful. Her customer service skills are outstanding. Everyone in that office is great"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Eddie Sandoval’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Santa Rosa ."
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Sharon Piper

January 31, 2026

5  out of  5
rating by Sharon Piper
"Sweet and understanding of an old lady.Needed to give mileage on car."
We responded:
"Thank you for the fantastic review, Sharon! We are always here to help with your insurance needs here in Santa Rosa . "
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Kazi T

January 29, 2026

5  out of  5
rating by Kazi T
"Dealt with Claudia multiple times and the rest of team are always ready to help . Would definitely recommend them."
We responded:
"Thanks so much for the amazing review, Kazi! We really appreciate your support here in Santa Rosa . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Eddie Sandoval’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Santa Rosa . "
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Nancy Pless-Phillippe

January 29, 2026

5  out of  5
rating by Nancy Pless-Phillippe
"Francesca answered all my questions patiently and clearly. She was wonderful."
We responded:
"Thank you for the 5-star review, Nancy! Here on State Farm Agent Eddie Sandoval’s Team, we are proud to serve our community and appreciate your recognition. "
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felecia pederson

January 27, 2026

5  out of  5
rating by felecia pederson
"Wonderful customer service"
We responded:
"Thank you for the fantastic review, felecia! We are always here to help with your insurance needs here in Santa Rosa . "
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ashley garcia

January 27, 2026

5  out of  5
rating by ashley garcia
"Cristina was very helpful today! My mom’s car needed a tow truck to where we’d have to wait approximately 2 hrs for one. With Cristina’s assistance, we received a tow truck that arrived within 20 minutes! Granted our situation, Cristina definitely made our experience a whole lot better. She was very professional and even checked in on us to make sure everything went well.
That kind of customer service deserves recognition!"
We responded:
"Thanks so much for the amazing review, ashley! We really appreciate your support here in Santa Rosa . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Eddie Sandoval’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Santa Rosa . "
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Judy Smith

January 25, 2026

5  out of  5
rating by Judy Smith
"Claudia is consistently patient and thorough regarding questions I have asked over the years related to my insurance policies. She is keen to do research to resolve issues and is prompt at getting back to me with the results. Claudia is helpful, supportive, and has a good sense of humor. All of these vital skill make it a pleasure to do business with Claudia."
We responded:
"Judy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Eddie Sandoval’s Team here in our Santa Rosa office. "
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roseanna gonzalez

January 24, 2026

4  out of  5
rating by roseanna gonzalez
"Very friendly, professional and knowledgeable. Thank you for your time!"
We responded:
"Thanks so much for the great review! Here on State Farm Agent Eddie Sandoval’s Team, we are always looking for ways to improve, so if you have any suggestions, we are all ears. "
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Jose Luis Ramirez

January 24, 2026

5  out of  5
rating by Jose Luis Ramirez
"Great service from Claudia!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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miguel angel ojeda gonzalez

January 22, 2026

5  out of  5
rating by miguel angel ojeda gonzalez
"Cómo siempre el trato, siempre ha sido muy excelente Y una atención maravillosa, buenas alternativas y opciones de ayuda. Gracias Claudia, y a todo el equipo de State Farm"
We responded:
"Thank you for your review, your feedback is truly appreciated."
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Vanessa Bastian

January 19, 2026

5  out of  5
rating by Vanessa Bastian
"Cristina Northrop was very helpful and easy to get a hold of. We dropped Gieco because it’s almost impossible to get a live person on the phone, whereas with State Farm, they are always available!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Eddie Sandoval’s Team. "
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Steve Valdivia

January 16, 2026

5  out of  5
rating by Steve Valdivia
"Claudia answered the phone today as I was responding to a written request to report my current mileage for my 2020 Nissan Pathfinder for insurance purposes. As always, when Claudia answers, I only provide my name and she quickly recognizes me with a warm greeting. Once our business was completed, I felt that she always treats her State Farm clients with the same professionalism. Looking forward to great customer service in the future."
We responded:
"Thank you for your kind review of State Farm Agent Eddie Sandoval’s Team. We appreciate it! Thank you for the amazing review, Steve! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Brenda Castillo

January 15, 2026

5  out of  5
rating by Brenda Castillo
"solo para felicitar a Cristina mi ajente muy amable y resolvió mi problema en segundos agregando otro vehículo los recomido 100 %"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra mucho saber que Cristina te brindó una atención amable y resolvió tu problema rápidamente. Agradecemos tu recomendación y esperamos seguir ayudándote en lo que necesites. ¡Saludos!"
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Joe Williams

December 23, 2025

5  out of  5
rating by Joe Williams
"Claudia Padilla-Santos helped me get my insurance reinstated for my converted school bus. She was really nice and made my experience quick and easy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia Padilla-Santos provided you with quick and easy service to get your insurance reinstated for your converted school bus. We'll be sure to pass along your compliments to her. If you need any further assistance, please don't hesitate to reach out!"
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Ren Magana

December 4, 2025

5  out of  5
rating by Ren Magana
"Claudia is always on point ! Great service always"
We responded:
"Thank you for the review, your feedback is much appreciated 🙏"
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Gabriela Alvarez

November 16, 2025

5  out of  5
rating by Gabriela Alvarez
"Eddie y sus trabajadoras son amables y lindas personas. Siempre estan ay para un buen servisio. Muchas gracias."
We responded:
"Thank you for your review, your feedback is truly appreciated."
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Fermin Robles Arechiga

November 13, 2025

5  out of  5
rating by Fermin Robles Arechiga
"Buen servicio y muy amable"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un buen servicio y que nuestro equipo fue amable. Estamos aquí para ayudarte siempre que lo necesites. ¡Esperamos verte pronto!"
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Juan Corona

November 13, 2025

5  out of  5
rating by Juan Corona
"Claudia me da exelete servicio"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra mucho saber que Claudia te ha brindado un excelente servicio. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros!"